Consumer Dispute Resolution

In the case of litigation, the consumer may seek out an entity of alternative resolution of consumer litigation.

Consult here the list of available arbitrage centers of consumer conflicts, any of which you can consult to resolve any issue where you made your purchase.

To access the Online Dispute Resolution Platform click here.

More information is available at the consumer portal www.consumidor.pt

*This information does not signify that Hourzone adheres or accepts the arbitrage on behalf of the centers that are found on the services list.