Privacy policy

Hourzone - Relojoaria, Unipessoal Limitada (hereinafter referred to as “Hourzone” and better identified below), owner and operator of the website www.houseoffiligree.com (hereinafter the “website”), is concerned with guaranteeing website users, its Customers and potential customers not only full compliance with all legal obligations but also the total privacy of their personal data and the security of transactions carried out through the Online Store, in accordance with the best practices available in the market.

For due and legal purposes, you can find the complete identification and contact details of the entity Responsible for the Processing of personal data below:

• Name: Hourzone - Watchmaking, Unipessoal Limitada
• Corporate Person Identification Number / Commercial Registration: 510391826
• Headquarters and postal address: Rua António Cardoso, no. 613, Ap. 201 4150 083 Porto
• Commercial Registry Office: Porto
• Email address: info@houseoffiligree.com
• Telephone number: 226 061 067 (call to the national landline network)
• Contact of the Data Protection Officer: info@houseoffiligree.com

The Processing of Personal Data through the website will be carried out under the following terms:

1. Responsible for the Processing of personal data

Hourzone is the entity responsible for processing personal data provided by website users.

2. Purposes and legal basis for processing personal data

Depending on the functionalities of the website that uses your personal data, your personal data may be processed for different purposes. Below we indicate these purposes and the applicable legal bases:

If you are not yet our Customer, in order for us to send you commercial communications via email, SMS, telephone and traditional mail related to our activity, you will have to provide us with your consent to do so. In this sense, you may choose to receive commercial communications related to “House of Fligree” products. As mentioned, in this case the legal basis applicable to the processing of your personal data will be your consent. This consent may be revoked at any time, without this, however, making the processing of personal data carried out on the basis of this consent unlawful until the date on which it is revoked. In this case, failure to provide your consent will prevent us from sending you commercial communications related to our activity.
If you are already our Customer and have expressed interest in this regard, we intend to keep you updated at all times with news related to our products and services. Therefore, unless you object, we will send you commercial communications via email, SMS, telephone, traditional mail relating to our products and services. The legal basis applicable to the processing of your personal data is express consent.
As part of the operation of the Online Store, so that we can provide you with our products and services, we will process your data for the following purposes:

- Execution of the purchase-sale contract concluded with the data subject;
- Invoicing;
- Payment processing;
- Shipping orders.

Regarding the purposes mentioned here, the legal basis applicable to the processing of your personal data is the execution of a contract to which the data subject is a party and the fulfillment of legal obligations to which we are bound, and your personal data are essential for the execution of the contract in question here.

Carrying out statistical analyzes based on sales made. In this case, the legal basis applicable to the processing of your personal data will be our legitimate interest in analyzing website user behavior, purchase history, user segmentation and customer profiles.
For the purposes of providing technical assistance and after-sales service, it will also be necessary to process the processing of your personal data. In this case, the legal basis applicable to the processing of your personal data will be the execution of a contract to which the data subject is party and the fulfillment of legal obligations (provision of legal guarantee for the products sold) to which we are bound, and your personal data is essential for such purposes.

3. Duration of personal data retention

The period for which we retain your personal data may vary depending on the purpose for which it is processed. Therefore, we will retain your personal data for the following periods:

Sending of consented commercial communications: until you exercise your right to object or revoke your consent, whichever is applicable.
For purposes associated with the Online Store:

- for the time necessary to ensure full compliance with the contract concluded with you, including, without limitation, for warranty and after-sales assistance purposes;
- during applicable legal, including tax, deadlines.

Carrying out statistical analyses: period equivalent to the conservation of billing data
To provide technical assistance and after-sales service:

4. Transmission of personal data

We may communicate your personal data to third parties for the purposes of complying with legal obligations that are applicable in each case or in cases where this is necessary to provide the services to be contracted.

Whenever the processing of personal data is carried out through external service providers, who act as subcontractors, we follow strict criteria in the selection of service providers, in order to comply with their data protection obligations, committing ourselves to signing a data processing agreement with them.

5. Data subject rights

As a data subject you have the following rights regarding the processing of your personal data:

Access: You can obtain information about how your personal data is processed and processed, as well as consult your personal data included in this company's archive.
Rectification: You will be able to change your personal data when they are incorrect, as well as complete those that are missing.
Deletion: You may request the deletion of your personal data when, among other reasons, you consider that the personal data is no longer necessary for the purposes for which it was collected.
Opposition: In certain situations you may request that your personal data no longer be processed. We will cease processing personal data unless there are legitimate reasons or for the purposes of declaring, exercising or defending rights in administrative, judicial or extrajudicial proceedings.
Limitation of processing: You may request limitation of the processing of your personal data in the following situations: (a) when contesting the accuracy of your personal data; (b) when the processing is unlawful and you have opposed it and requested the limitation of the use of personal data; (c) when it is no longer necessary to process your personal data, but we need it to exercise or defend rights in administrative, judicial or extrajudicial proceedings; (d) when you have objected to the processing of your personal data to fulfill an obligation of public interest or to satisfy a legitimate interest, as long as it is verified that these legitimate reasons for the processing prevail over your reasons.
Portability: you will have the right to request, in a structured, commonly used and machine-readable format, the personal data you have provided to us and those obtained from your relationship with us, as well as to transmit them to another entity.

If you have any questions or wish to exercise these rights, you can send an email to info@houseoffiligree.com. To exercise your rights, if necessary, we may request that you send a document that proves your identity. You must also indicate the right you intend to exercise. The exercise of rights is free.

Finally, we note that you can, at any time, submit a complaint to the competent supervisory authority (National Data Protection Commission) via the website www.cnpd.pt.

6. Technical and organizational measures relating to the processing of personal data

Hourzone will implement and maintain appropriate technical and organizational measures to protect data against accidental or unlawful destruction, unauthorized dissemination or access, tampering or loss, thus seeking to ensure the integrity and confidentiality of personal data. Such measures include backup mechanisms, permissions and authorizations for reserved access and processing, with a view to preventing access by unauthorized third parties.

Hourzone is obliged by itself, by the entities contracted by it to process the data, by its workers and collaborators and by the entities referred to in paragraph 3) to maintain strict confidentiality regarding the confidential data and information that it becomes aware of through the website, and is only authorized to use them for the purposes set out in the general conditions, for the exercise of any right within the scope of contracts concluded with the User/Client, or following a legitimate order from any judicial or administrative authority.

Without prejudice to the aforementioned, Hourzone warns and the Customer accepts that the collection, dissemination and processing of data on open networks involves risks, and the data may be seen and used by unauthorized third parties, even against the will and regardless of the contribution or knowledge of Hourzone and the User/Client, therefore Hourzone or any entity authorized to process the data, cannot be held responsible for such unauthorized access. On the other hand, when using the website, whether from the perspective of the User or from the perspective of a content viewer, the User/Client may be exposed to content that, contrary to and independently of Hourzone's wishes, violates the general terms and conditions of the website or applicable legal regulations, and Hourzone or any entity authorized to process the data cannot be held responsible for such acts.

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